
Our Ultimate Goal is to Provide Best-in-Class Customer Service and Workmanship.
Customer Obsession
Everything at Milay Mechanical reflects the spirit of our absolute commitment to our customers. Our main objective has always been to make laboratory operations better and still today the customer is at the heart of everything Milay Mechanical does.
Driven by a relentless pursuit of proactive solutions as well as decades of accumulating specialized knowledge in laboratory equipment, we cater for all, from cutting-edge research institutions and pharmaceutical companies to any individual lab professional who wants to make scientific discovery part of their lives.
We believe that, through reliable equipment and exceptional service, we have the power to change lives. We are obsessed with helping our customers of all levels make a difference – in their research, in their breakthroughs, in their world.
Meet Our Team

Our skilled team of professionals are the backbone of Milay Mechanical, LLC. We are a purpose driven team that is in this business because we believe in providing outstanding support to vital life science and educational institutions.
Our customers provide essential research and materials that save lives, and the equipment we service supports their work. Failure is not an option.
The team's ideas help shape the direction of our business as it continues to develop, and with over 20 years directly in the Lab Water Industry, we have the certifications, knowledge and skill to get every job done right to your satisfaction.

Ramir Milay
Chairman & CEO

Germaine Willkom-Milay
MSN/Ed LSSBB - CHRO
Workforce Development

Katie Souvannavong
President, MAcc

Chris Nicholas
Head of Field Operations

Ana Calara
Field Service Coordinator
Supervisor

Rodney Bonds
Field Service Coordinator &
Technical Services Support

Jay Menez
Chief Operating Officer

Michael Remiendo
Field Service Supervisor
Technical Services of Hawaii
Micro Precision Calibrations, Hawaii

Mike Hoehnle
Microscope Service Manager | Trainer

John Hamilton
Senior Field Service Engineer
Quality Control | Validations | Custom Installations | Calibrations

Joseph Serafino-Lee
Field Service Engineer
Special Teams

Aaron Calara
Field Service Engineer
Special Teams

Jason Nicholas
Field Service Engineer
Special Teams

Jeremy Lumbreras
Field Service Engineer
Special Teams

Ronald Reed
Workforce Training Director

Zach Rowell
Workforce Training Technician

Our Journey
Milay Mechanical, LLC was founded with a simple but powerful idea: to provide industry leaders with the specialized services they need to thrive in today's fast-paced world.
Our team has vast experience in life sciences laboratories, and we are passionate about helping businesses like yours maintain their mission-critical equipment.
From our humble beginnings, we have become one of the most trusted names in the industry. Let us show you what we can do for your business.
