
Our Ultimate Goal is to Provide Best-in-Class Customer Service and Workmanship.
Milay Mechanical, LLC is an essential service partner dedicated to providing best-in-class laboratory equipment field services to support our customers and make a global impact in the life sciences industries.
We do this by providing a proactive and highly knowledgeable service team, providing a high level of communication and follow-through, maintaining customer equipment reliability, and building a culture of honesty, integrity, accountability, and efficiency.
Meet Our Team

Our skilled team of professionals are the backbone of Milay Mechanical, LLC. We are a purpose driven team that is in this business because we believe in providing outstanding support to vital life science and educational institutions. Our customers provide essential research and materials that save lives, and the equipment we service supports their work. Failure is not an option. The team's ideas help shape the direction of our business as it continues to develop, and with over 20 years directly in the Lab Water Industry, we have the certifications, knowledge and skill to get every job done right to your satisfaction.

Ramir Milay
Chairman & CEO

Katie Souvannavong
President, MAcc

Jay Menez
Chief Operating Officer

Germaine Willkom-Milay
MSN/Ed LSSBB - CHRO
Workforce Development

Chris Nicholas
Head of Field Operations

Ana Calara
Field Service Coordinator
Supervisor

Rodney Bonds
Field Service Coordinator &
Technical Services Support

Mike Hoenle
Global Microscope Service Manager

John Hamilton
Senior Field Service Engineer
Quality Control | Validations | Custom Installations | Calibrations

Jason Nicholas
Field Service Engineer
Special Teams

Joseph Serafino-Lee
Field Service Engineer
Special Teams

Aaron Calara
Field Service Engineer
Special Teams

Joao Carlos Silva-Hemerly
Field Service Engineer
Special Teams

Jeremy Lumbreras
Field Service Engineer
Special Teams

Michael Remiendo
Field Service Supervisor
Technical Services of Hawaii
Micro Precision Calibrations, Hawaii

John Franke
Senior Field Service Engineer
Technical Services of Hawaii
Micro Precision Calibrations, Hawaii

Tawnya Timmons
Field Service Engineer
Technical Services of Hawaii
Micro Precision Calibrations, Hawaii

Our Journey
Milay Mechanical, LLC was founded with a simple but powerful idea: to provide industry leaders with the specialized services they need to thrive in today's fast-paced world. Our team has vast experience in life sciences laboratories, and we are passionate about helping businesses like yours maintain their mission-critical equipment. From our humble beginnings, we have become one of the most trusted names in the industry. Let us show you what we can do for your business.