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Privacy Policy

Effective Date: November 1, 2024

Text Message Privacy Policy

At Milay Mechanical, LLC, we value your privacy and are committed to protecting your personal information. By opting into our text messaging service, you agree to receive notifications and updates related to our services, including scheduling, technical support, and billing.  

What We Collect 
We collect your mobile number and any information you provide in response to our text messages.  

How We Use Your Information
Your information is used exclusively to deliver the services you requested, such as:  


- Appointment confirmations and reminders  
- Service updates  
- Billing and invoicing communications  

How We Protect Your Information
We use industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, or misuse.  

Opt-Out
You can opt out of receiving text messages anytime by replying STOP to any message. Once opted out, you will no longer receive text notifications.  

Third-Party Sharing
We do not share your personal information with third parties except as required by law or to provide the service requested.  
Updates to This Policy
We may update this policy periodically. Changes will be communicated via text or on our website.  

General Privacy Policy

Milay Mechanical, LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information.

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at milaymechanical.com. 

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Please read this Privacy Policy carefully. By using the website, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Information We Collect

 

1. Information You Provide to Us

  • Personal Identifiable Information (PII): Name, email address, phone number, and other details you voluntarily submit via forms, sign-ups, or contact requests.

  • Payment Information: We may collect payment information (e.g., credit card details) through secure third-party processors if you make purchases.

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2. Information Collected Automatically

  • Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and actions taken on the website.

  • Cookies and Tracking Technologies: Session cookies, persistent cookies, and tracking pixels to enhance user experience.

 

How We Use Your Information

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We use the information we collect to:

  • Provide, maintain, and improve our website and services.

  • Respond to inquiries, comments, or customer service requests.

  • Send marketing and promotional communications (with opt-out options).

  • Process payments and fulfill orders.

  • Monitor and analyze website usage and trends.

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Sharing Your Information

We do not sell your personal information. However, we may share your information in the following scenarios:

 

  • Service Providers: Trusted third parties that perform services on our behalf, such as payment processors or hosting providers.

  • Legal Obligations: If required by law or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

 

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can modify your browser settings to decline cookies. However, this may impact some website functionalities.

 

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

 

Your Rights

Depending on your location, you may have the following rights:

  • Access and review your personal data.

  • Request corrections or deletion of your data.

  • Opt out of marketing communications.

  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at info@milaymechanical.com

 

Data Security

We implement reasonable security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

 

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children.

 

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when this Privacy Policy was last revised.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

 

Milay Mechanical, LLC

Email: info@milaymechanical.com
Phone: 1-888-645-2988
Address: 250 Jackson Street, Hayward, CA 95444, USA

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